Sweepstakes Rules

These Sweepstakes Rules explain how Moonspin Casino’s sweepstakes promotions work, who can participate, how Sweeps Coins (SC) and Gold Coins (GC) are used, and what you must do to redeem prizes. They’re designed to keep play fair, protect players from fraud, and make the redemption process clear.

No purchase is necessary to enter or participate in sweepstakes promotions where required by law. Purchasing is optional and does not increase your odds of winning in sweepstakes-based play.

Eligibility: Who Can Play on Moonspin Casino

To participate in sweepstakes promotions on Moonspin Casino, you must meet all eligibility requirements at the time you create an account and whenever you play or request a prize redemption.

You’re generally eligible if you:

• Are at least the minimum legal age (see below)
• Are physically located in an eligible U.S. jurisdiction while participating
• Can pass identity and location verification checks
• Maintain one account in good standing and follow these rules

Moonspin Casino may refuse participation or redemption if it reasonably believes eligibility requirements are not met or if participation appears to violate any policy described on this page.

Age Rules: Minimum Age Requirement

You must be 18 years or older (or the legal age of majority in your state, if higher) to register and participate. Moonspin Casino may request proof of age at any time. If an account is found to be associated with an underage individual, it can be suspended, and any SC/GC and prize redemption requests may be voided.

Where You Can Participate: Geographic Limitations

Sweepstakes participation is available in the United States, but not in all jurisdictions. At the time of writing, Moonspin Casino does not allow participation from the following states:

• Washington
• Idaho
• Michigan
• Montana
• Nevada
• North Dakota

Eligibility is determined by your physical location when you access the site and participate, not just your home address. Moonspin Casino may use geolocation and other location signals to enforce these restrictions. Using tools to disguise location (such as VPNs or proxy services) is prohibited and may lead to disqualification.

Account Setup Rules: One Person, One Account

To keep sweepstakes play fair and secure:

• You may register only one account per person.
• Multiple accounts linked by email, device, payment method, IP address, household, or any other shared identifiers can be treated as a violation.
• You must provide accurate, current information during registration and keep it updated.

Moonspin Casino may merge, suspend, or close accounts that appear duplicative or coordinated, and may void promotional benefits or redemption requests tied to those accounts.

If you’re new and want to learn more about the platform itself, you can also visit the Moonspin Casino page once for an overview.

Understanding GC vs SC: How the Two-Coin System Works

Moonspin Casino uses two virtual currencies:

Gold Coins (GC) are used for entertainment-style play and do not have cash value and are not redeemable.

Sweeps Coins (SC) are used for sweepstakes play. SC can become eligible for prize redemption after meeting any applicable playthrough requirements and completing verification.

GC and SC balances are tracked separately. Promotions may award GC, SC, or both.

How to Get Sweeps Coins: All the Main Ways

Moonspin Casino offers multiple ways to obtain SC. Some methods may be promotional, time-limited, or subject to additional terms shown in the promotion itself.

The most common ways include:

Welcome package for new verified players. New eligible players can receive 60,000 GC plus 3 SC, typically distributed over the first three days of consecutive logins (20,000 GC plus 1 SC per day). Unclaimed daily portions generally do not roll over, so missing a day may forfeit that day’s portion. This offer is commonly available in the U.S. excluding the restricted states listed above.

Daily login reward. A daily reload may include 1,000 GC plus 0.5 SC, usually claimable once per 24 hours from the rewards section. The SC portion may be limited to players whose current SC balance is below 1 SC and may require being subscribed to marketing emails, depending on the promotion settings at the time you claim.

Rakeback. Moonspin Casino may award rakeback based on play, such as 5% of the house edge on wagers. When credited as SC, it may be usable immediately and may be eligible for redemption subject to verification and any stated conditions.

Referral rewards. If a friend registers using your referral link, you may receive a commission based on the referred player’s wagering activity. Any limits, eligibility checks, or anti-abuse rules still apply.

Game challenges and promotional events. Some promos award free spins or bonuses when you hit defined targets (for example, a multiplier milestone on certain original games). Winnings from free spins or promo rewards may be subject to a stated playthrough rule.

Alternative Method of Entry (AMOE) - mail-in request. Eligible players can request free SC by postal mail. A typical AMOE award is 1 SC per approved request card. Requests must follow the exact instructions provided by Moonspin Casino (handwritten format, required account details, and mailing to the designated address in Manchester, NH). Requests that are incomplete, duplicated, mechanically reproduced, or otherwise non-compliant can be denied.

AMOE is offered to ensure a free entry route where required. Submitting an AMOE request does not require any purchase.

How Sweepstakes Promotions Work on Moonspin Casino

Sweepstakes promotions generally function by awarding SC (or opportunities to win SC) that can be played on eligible games. Each promotion may have its own:

• Eligibility window and claim period
• Maximum award limits
• Game restrictions (often “all games,” but always confirm within the promo terms)
• Playthrough requirements before SC becomes redeemable
• Expiration rules

If a promotion’s terms conflict with these general rules, the promotion’s specific terms typically apply to that promotion.

Playthrough Rules: When SC Becomes Redeemable

Many SC awards require a 1x playthrough. That means you must wager the awarded SC at least once before it can be counted as redeemable SC.

Unless a promo states otherwise, gameplay contribution is generally straightforward - wagers on slots, table games, and originals typically count toward a 1x requirement on SC. Moonspin Casino may monitor for play patterns that appear intended to bypass the spirit of playthrough requirements.

Coin Expiration: Don’t Let Your Balance Go Inactive

Balances may expire after inactivity:

• Sweeps Coins may expire after 60 days of account inactivity
• Gold Coins may expire after 90 days of account inactivity

“Inactivity” typically means no logins or no meaningful account activity for the stated period. If you plan to redeem, keep your account active and complete verification early to avoid delays.

Prize Redemption Rules: Requirements, Minimums, and Limits

Prize redemptions are available only for eligible, verified players and only from redeemable SC balances.

Common redemption standards include:

• Minimum redemption: 100 SC (commonly equivalent to $100 USD)
• Maximum redemption: often up to $10,000 per day
• State-specific limits: players located in Florida and New York may be limited to a maximum redemption of $5,000 per redemption period (as applicable)

Redemption limits can change based on risk checks, verification status, payment method limitations, and legal requirements. Moonspin Casino may also limit redemption frequency or amounts to protect against fraud and ensure compliance.

Verification (KYC): What You Must Provide Before Cashing Out

Before any prize redemption is approved, Moonspin Casino requires identity verification (KYC). This process helps prevent fraud, underage participation, and unauthorized account use.

Verification may include:

• Government-issued photo ID
• Proof of address (such as a utility bill or bank statement)
• Email and phone confirmation
• Payment method verification (where applicable)
• Location verification at the time of redemption

If details do not match your account profile, or if documents appear altered or inconsistent, Moonspin Casino may request additional documentation, delay processing, or deny redemption.

Payments and Payout Channels: What You Can Use

Moonspin Casino may support common banking and card options, including ACH, Visa, and MasterCard. Availability can vary based on your bank, card issuer, location, and internal security checks.

Support is typically available via FAQ, chat, or email at support@moonspin.us for redemption questions, verification help, or account updates.

Prohibited Activities: What Can Get You Disqualified

To protect legitimate players, Moonspin Casino prohibits behavior that undermines fair sweepstakes play, including:

• Creating multiple accounts or using someone else’s identity
• Any attempt to falsify documents or verification materials
• Using VPNs, proxies, or other tools to hide or spoof location
• Bonus abuse, collusion, or coordinated play designed to manipulate promotions
• Exploiting software bugs, gameplay glitches, or system errors
• Automated play (bots), scripts, or unauthorized third-party tools
• Chargebacks, payment disputes made in bad faith, or suspicious payment activity

If prohibited activity is suspected, Moonspin Casino may withhold promotional awards, void SC, delay or deny redemption requests, and suspend or close the account.

Fraud Prevention and Fair-Play Checks

Moonspin Casino may use automated and manual reviews to protect the platform, including checks for:

• Unusual redemption behavior
• Matched devices or shared identifiers across accounts
• Irregular betting patterns tied to promotions
• High-risk payment signals or mismatched identity data

These checks can result in additional verification requests or review time. Providing accurate information and responding promptly to requests is the fastest path to approval.

When Accounts Can Be Suspended, Closed, or Disqualified

Moonspin Casino may suspend, restrict, or close an account, and may void SC/GC or redemption requests, if it determines that:

• Eligibility requirements were not met
• Account information is false or misleading
• Verification cannot be completed
• Promotions were abused or manipulated
• Activity violates these rules or applicable law
• The account poses a security, fraud, or compliance risk

If an error results in an incorrect credit of SC/GC or a mispriced promotion, Moonspin Casino may correct the error, adjust balances, and reverse impacted transactions as permitted by law and policy.

Keeping It Simple: Play Fair, Stay Verified, Redeem Smoothly

If you stay within eligible locations, keep one verified account, follow promotion terms, and avoid restricted tools like VPNs, your sweepstakes experience stays straightforward. Log in consistently to claim time-sensitive offers, complete KYC early, and maintain accurate account details so redemptions can be processed without unnecessary delays.